Docs

API reference / Users

List users

GET/v1/users

API key requiredCursor pagination

Users of your project for the key’s environment, newest first.

Authentication#

Send a secret API key as Authorization: Bearer <key>. Both tp_test_… and tp_live_… keys work; the key decides which environment you read and write. See Authentication.

Parameters#

Query

Query parameters
NameTypeDescription
limitintegerNumber of items per page (1 to 100).Default 20
starting_afterstringCursor: id of the last item of the previous page.
phonestringExact filter on the phone number (E.164).Pattern ^\+[1-9]\d{6,14}$
external_idstringExact filter on your identifier.
suspendedbooleanFilter on the suspension state.

See Pagination for how to walk through pages.

Responses#

200Page of users.

Headers

  • X-Request-Id Request identifier.
  • X-RateLimit-Limit Quota of the current window.
  • X-RateLimit-Remaining Requests remaining in the window.
  • X-RateLimit-Reset Seconds before the quota renews.

Body

  • objectstringrequired

    always "list"

    Example "list"

  • dataarray of Userrequired
    • idstringrequired

      Opaque identifier.

      Example "4821"

    • objectstringrequired

      always "user"

      Example "user"

    • phonestringrequired

      Phone number in E.164 format.

      Example "+33612345678"

    • external_idstring | nullrequired

      Your own identifier for this user.

      Example "cust_8f2a"

    • verifiedbooleanrequired

      The phone number has been verified.

      Example true

    • kyc_statusstringrequired

      Identity verification (KYC) status.

      One ofnonependingapprovedrejected

      Example "approved"

    • suspendedbooleanrequired

      The user is suspended and can no longer transact.

      Example false

    • livemodebooleanrequired

      true for a live key, false for a sandbox key.

      Example false

    • wallet_statusstringrequired

      State of the user’s wallet. ready: the wallet exists. pending: its creation is in progress or being retried (never blocks the user; poll GET /v1/users/{id}/wallets). failed: creation was abandoned after repeated errors (contact support). none: no wallet is created at this step.

      One ofnonependingreadyfailed

      Example "ready"

    • created_atstringrequired

      Creation date.

      format: date-time

      Example "2026-10-08T09:30:00.000Z"

    • last_login_atstring | nullrequired

      Last sign-in.

      format: date-time

      Example "2026-10-08T09:30:00.000Z"

  • has_morebooleanrequired

    More items remain: call again with starting_after set to the id of the last item.

    Example false

Example 200 response
{
  "object": "list",
  "data": [
    {
      "id": "4821",
      "object": "user",
      "phone": "+33612345678",
      "external_id": "cust_8f2a",
      "verified": true,
      "kyc_status": "approved",
      "suspended": false,
      "livemode": false,
      "created_at": "2026-10-08T09:30:00.000Z",
      "wallet_status": "ready",
      "last_login_at": null
    }
  ],
  "has_more": false
}
400Invalid request (malformed JSON, unknown cursor, invalid Idempotency-Key header).

Example: invalid_cursor

Example 400 response
{
  "error": {
    "type": "invalid_request_error",
    "code": "invalid_cursor",
    "message": "starting_after: unknown cursor",
    "request_id": "0b2c8f6e-41f9-4c0a-8d55-6f6a3c1d9e21"
  }
}
401Missing, invalid or revoked API key.

Example: missing_api_key

Example 401 response
{
  "error": {
    "type": "authentication_error",
    "code": "missing_api_key",
    "message": "Provide your API key as \"Authorization: Bearer <key>\"",
    "request_id": "0b2c8f6e-41f9-4c0a-8d55-6f6a3c1d9e21"
  }
}

Example: invalid_api_key

Example 401 response
{
  "error": {
    "type": "authentication_error",
    "code": "invalid_api_key",
    "message": "The API key is invalid",
    "request_id": "0b2c8f6e-41f9-4c0a-8d55-6f6a3c1d9e21"
  }
}

Example: api_key_revoked

Example 401 response
{
  "error": {
    "type": "authentication_error",
    "code": "api_key_revoked",
    "message": "This API key has been revoked",
    "request_id": "0b2c8f6e-41f9-4c0a-8d55-6f6a3c1d9e21"
  }
}
403Organization suspended, live access not enabled, or sandbox-only route.

Example: organization_suspended

Example 403 response
{
  "error": {
    "type": "permission_error",
    "code": "organization_suspended",
    "message": "Your organization is suspended. Contact Tilt Pay support.",
    "request_id": "0b2c8f6e-41f9-4c0a-8d55-6f6a3c1d9e21"
  }
}

Example: live_not_enabled

Example 403 response
{
  "error": {
    "type": "permission_error",
    "code": "live_not_enabled",
    "message": "Live access has not been enabled for your organization yet",
    "request_id": "0b2c8f6e-41f9-4c0a-8d55-6f6a3c1d9e21"
  }
}

Example: sandbox_only

Example 403 response
{
  "error": {
    "type": "permission_error",
    "code": "sandbox_only",
    "message": "This route is only available with a sandbox API key",
    "request_id": "0b2c8f6e-41f9-4c0a-8d55-6f6a3c1d9e21"
  }
}
422Invalid parameter, or Idempotency-Key reused with a different body.

Example: validation_error

Example 422 response
{
  "error": {
    "type": "invalid_request_error",
    "code": "validation_error",
    "message": "phone: has an invalid format",
    "request_id": "0b2c8f6e-41f9-4c0a-8d55-6f6a3c1d9e21"
  }
}

Example: idempotency_key_reuse

Example 422 response
{
  "error": {
    "type": "idempotency_error",
    "code": "idempotency_key_reuse",
    "message": "This Idempotency-Key was already used with a different request",
    "request_id": "0b2c8f6e-41f9-4c0a-8d55-6f6a3c1d9e21"
  }
}
429Rate limit exceeded. Retry after the Retry-After delay (seconds).

Example: rate_limit_exceeded

Example 429 response
{
  "error": {
    "type": "rate_limit_error",
    "code": "rate_limit_exceeded",
    "message": "Too many requests. Slow down and retry after the delay in Retry-After.",
    "request_id": "0b2c8f6e-41f9-4c0a-8d55-6f6a3c1d9e21"
  }
}
500Internal error. Retry; give request_id to support if it persists.

Example: internal_error

Example 500 response
{
  "error": {
    "type": "api_error",
    "code": "internal_error",
    "message": "Internal server error",
    "request_id": "0b2c8f6e-41f9-4c0a-8d55-6f6a3c1d9e21"
  }
}

Headers on every response

  • X-Request-Id Identifier of the request, also present in error bodies. Give it to support.
  • X-API-Version Version of the API that answered.
  • X-RateLimit-Limit / -Remaining / -Reset Quota of your key for the current window. See Rate limits.

Errors#

Errors share one format, described in Errors. Branch your code on error.code.

Errors this route can return
StatusCodeMeaning
400invalid_cursorUnknown starting_after cursor.
401missing_api_keyMissing, invalid or revoked API key.
401invalid_api_keyMissing, invalid or revoked API key.
401api_key_revokedMissing, invalid or revoked API key.
403organization_suspendedOrganization suspended, live access not enabled, or sandbox-only route.
403live_not_enabledOrganization suspended, live access not enabled, or sandbox-only route.
403sandbox_onlyOrganization suspended, live access not enabled, or sandbox-only route.
422validation_errorInvalid parameter, or Idempotency-Key reused with a different body.
422idempotency_key_reuseInvalid parameter, or Idempotency-Key reused with a different body.
429rate_limit_exceededRate limit exceeded. Retry after the Retry-After delay (seconds).
500internal_errorInternal error. Retry; give request_id to support if it persists.